Down on the Farm: Service: Big City vs. Small Town
You wouldn't think that New York City has anything in common with the small town, but one commonality stands out: restaurant service.
When you walk in the small-town cafe, Agnes the waitress does not introduce herself and announce that she'll be "taking care of you this afternoon."
When she takes your order for a hot beef sandwich, Agnes does not cheerfully chirp, "Awesome choice!"
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