Newly designed website offers help to veterans
Minnesota veterans now have a redesigned one-stop website for instant access to information on thousands of topics and services - www.minnesotaveteran.org.
Structured around a frequently asked question (FAQ) concept, the new website was developed by the Minnesota Department of Veterans Affairs (MDVA).
The FAQ format allows users to enter questions or search topics based on their specific needs. Users are also able to create personalized accounts that will allow them to track topics and resources of interest.
For example, if the user has questions about education benefits for veterans, they can choose to be alerted anytime there is an update or a change related to that topic. Users also have the ability to chat online with MDVA staff and provide immediate feedback to help improve the site's usability.
"We are focused on serving Minnesota veterans and their families in the most comprehensive and user-friendly way possible. This website takes advantage of new technologies, allowing us to deliver a high level of service while remaining focused on the ever-changing needs of our veterans," said Michael Pugliese, deputy commissioner of Minnesota Department of Veterans Affairs.
In addition to the new website, LinkVet, a toll free, one stop customer service line for all Minnesota veterans and their families, will now have expanded hours of Monday Friday from 7 a.m to 8:45 p.m., and Saturday and Sunday from 10 a.m. to 3:15 p.m.
Crisis Connection counselors will continue to provide service 24 hours a day seven days a week, including holidays, for immediate crisis intervention and psychological counseling.
Veterans can call LinkVet at 1-888-LinkVet (546-5838).
For more information visit www.minnesotaveteran.org.